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This was without a doubt the best buying experience I’ve ever had. I would highly recommend this place to anyone who is interested in buying a vehicle. They went above and beyond to help us out. A big thank you is in order for this dealership. They know how to treat their customers and meet their needs. They’re very knowledgeable and ready to be of service.
I dealt with Jody Ward throughout the entire buying process. He was able to find the truck I was looking for even with the shortage going on. The entire staff was accommodating and professional. The facility was spotless and had plenty of space to walk around. My son who is 5 was offered snacks and drinks, which kept him occupied while we conducted business.
What can I say besides everyone was a blessing and knowledgable.
Excellent experience. Chris and Juan made it easy. Professionals.
I have had the most positive experience Ive ever had buying a vehicle because of Chuck Fairbanks Chevrolet. In my past experiences buying a car, as a female, I never felt like I had a fair experience. Jeff Sorrells, my salesman, has made a very positive impression on me. I feel that I have been given a fair deal. After my first experience I have gained so much trust with Mr. Sorrells that I dont feel the need to check other dealers. I have now purchased several vehicles from them. I just cant say enough good thinks about Jeff Sorrells, Chuck Fairbanks and all the staff. The service is outstanding. I would encourage everyone to purchase their next car there!
My experience with the dealership was phenomenal. As a female who is NOT an expert at the whole auto buying experience, I was looking for a dealership that would listen to my needs and provide me with some honest guidance on new truck purchase options and not try to sell me something I did not want just to make a sale. I was very specific. What I received was much more. I met a TEAM of people working together to meet my needs and exceed my expectations. I had seamless customer service, focused attention to detail, a dealership unit working around my schedule, and doing everything they could to get me what I wanted. Which, by the way, took less than 48 hours. And absolutely NO pressure during the entire experience. As a result, I was able to purchase the exact vehicle that I wanted, at the price I wanted, in the color I wanted (and yes, this makes a difference) and I am so HAPPY!! Plus the service doesnt end with the purchase. My salesman, Larry Carter (who actually returns your call) has assisted me with accessory component purchases that I wanted to personalize my vehicle and provided friendly advice on maintenance upkeep that I inquired about for future reference. I am so blessed and pleased with this entire experience. Thank you Chuck Fairbanks Chevrolet.
Chuck Fairbanks Chevrolet is one of the best dealerships to buy a vehicle from.
By far the best experience I have had buying a car. I can not thank Michael enough for all of his hard work! I have referred several friends already.
Great Service!! Sales Department treated me with kindness. I made a great deal. I recommend Chuck Fairbanks Chevrolet to all my family. Thank you to a great sales staff.
I had been shopping for a new or used truck. I had been to many dealerships..several which I couldnt even get anyone to wait in me. First time I called Chuck Fairbanks I spoke with Cesar. He was very nice, knowledgeable and eager to help.
My treatment from the time I walked in until I drove out with my new car was Outstanding! Thank you Fairbanks Chevrolet and Larry(sales), Amanda(loans) Dylan and Everyone I encountered at the dealership was Professional , Kind and Helpful to the process of buying a new car! Thanks and I wil be back! HRM
Sales and service top notch, number 4 truck for me.
Everyone at Chuck Fairbanks Chevrolet was amazing to wok with. When I got my new truck Charles walked me through the Onstar system, and got everything set up. Paired my phone to the truck and explained what all the new buttons did. Great Experience ! I will defiantly be back to this dealership when its time for a new vehicle
Great customer service without the dishonest sales pitch you may get from other dealers.
My experience buying my new truck at Chuck Fairbanks Chevrolet was great. The staff was very friendly and knowledgeable. They made the experience very enjoyable.
Josh in used car sales was the BEST! My daughter found a car on 3/6 and we went back 3/8 to purchase and the whole process was painless and easy. We were only there an hour and 15 minutes - never in my years of buying cars has the process been that smooth. I will go back for my next purchase and would recommend them to all my friends.
They truly went above and beyond to help me out of a bad situation and put me in a vehicle that I could afford.
The service was very fast and professional , everyone is so friendly
i was very satisfied with my buying process great customer service and buying my truck was so easy and great all around service
Great experience buying a car from this dealership.
Weve purchased from Chuck Fairbanks 4-5 times, at least 3-4 with Jeff Sorrels. Hes the best in my opinion, at getting us just what we want. He knows the vehicles and the features incredibly well. He knows the deals and rebates backwards and forwards and he knows comparable financing all over town. We are especially pleased with the 2021 Tahoe High Country. We expect it will hold up as well as our prior Tahoe and look forward to owning it for many years.
It was great to work with John. I told him what I wanted exactly. And, after visiting several dealerships that told me that they could not find the Silverado I wanted to buy due to Covid at the manufacturer. However, John found it within 5 minutes. He used his contacts, skills, ability to get the job done. Thank you John!!! I am truly enjoying the New LTZ Z71 8 cylinder gas engine.
It was a wonderful experience with a home-town feel!
I have been using the service dept for the last 15 years, with multiple vehice. They have always done a great job in a timely manner, I would recommend them to anyone
Marvin was an excellent salesman and the sale manager also they were friendly and delivered on all there promises
Welcome to Chuck Fairbanks Chevrolet, Inc.
We've served the greater Midlothian Lancaster area as your Chevrolet dealer for over 40 years! As a proud Midlothian Chevrolet dealer in DeSoto, we present shoppers with quality new and used Chevy trucks. Our inventory is updated daily, so if you're looking for a new Chevy Car, SUV or Truck make sure to search our current inventory right here! We have a great inventory of some of the most popular Chevy vehicles like the new 2021 Chevy Equinox or the Texan classics like the Chevy Silverado High Country; once you find a vehicle you like, give us a call at 972-435-9534 or contact us online and we'll get you set up with a test drive right away!